- Customers do not use an online store on their mobile to place similar orders every week or several times a week
- Prefer a solution that looks like WhatsApp without learning
- In web type e-commerce there are no favorite products to place similar orders in a few seconds and the customer has to “work” the order for too many seconds.
- In the online store you have to enter username and password each time and in the app you do not.
We have learned all of this since 2013. Often a customer contacts us interested in 20 Bananas as a vendor app or customer app for them to place orders. But it is easier for him to set up an online store.
After 1 or 2 years the customer contacts us again because the online store has not worked for him.